Transmaster Ltd

Commercial Vehicle Fleet Management & Transport Consultancy



Operator Licencing

Obtaining a Goods Vehicle Operator Licence is often the simplest stage in the process, the retention of the licence through meeting the legal responsibilities and duties is the real challenge. Our comprehensive audit and compliance service will help you manage your operator licence systems and documentation to ensure you will never put your licence at risk and your business in jeopardy. Our audit service comprises of the following:

  • Full examination of your preventive maintenance inspection framework
  • Review of inspection frequencies, based on vehicle activity and mileage
  • Analysis of driver procedures and reporting
  • Driver licence and CPC check procedure
  • Driver disciplinary review
  • Vehicle authorisation and Operating centre information
  • DVSA self-service information review and update
  • Advice & guidance on frequency of follow-up visits and reviews


If you have been instructed by the Office of the Traffic Commissioner to undertake regular maintenance investigations or simply just need the peace of mind to know you are operating within the legislation our audit service will provide detailed action planning and reporting to help you remain compliant.

Do you know?

It is standard practice for a DVSA regional enforcement teams to inspect an operator’s site if their licence is new or if they have been issued with fixed penalty notices. The powers of DVSA inspectors are wide-ranging, and inspections are mandatory, under the terms of your goods vehicle operator licence.


What happens when DVSA visit my site? The purpose of the inspection is to ascertain your level of compliance with operator licensing. This is done by checking you are carrying out the undertakings you agreed to when applying for your licence. The inspector will ask what compliance procedures you have in place and ask for evidence that they are being carried out diligently. This inspection will have a huge impact on how DVSA view your business and the likelihood of future inspections and site visits.


What are the risks of non-compliance? If DVSA inspect a site and finds the operator is not adhering to their undertakings, DVSA will inform the Traffic Commissioner. The Traffic Commissioner will likely call the operator to a public inquiry to find out why.

If at the public inquiry the operator can not demonstrate a level of compliance that the Traffic Commissioner wants to see, it’s likely that restrictive action will be taken against that operator.

This action can (and often does) include:-

  • Imposing extra conditions to your licence
  • Reduction of the number of vehicles/trailers you can operate
  • Damage/removal of a Director/Operator’s repute
  • Disqualification of Company Directors
  • Imposing regular site visits by DVSA